01475 72 36 77 | EST 1983 | Discounted Worldwide Shipping | Secure Online Ordering

Returns policy returning from within UK

We will accept returns for full refund or exchange ( your choice) within 14 days of receipt of your order for Any reason

We provide a free Royal Mail returns paid postage label and form inside each package . Simply take to your local Post Office and return free of charge

For all exchange ,refund & return Queries use our Helpline 01475 723677 or sales@princecharliejacket.com

Return address Prince Charlie Jacket, 18 Crawfurd Street Greenock PA15 1LJ

As long as item is in its original condition we will happily Exchange (send you new size post free) or Refund in full. Your choice.

The only exception would be, custom made to measure  garments ( Where you have given us sizes.)Unless we have made an error ,custom made garments are non returnable

We will however work with you to resolve this and any other issue you may have. Our genuine wish is for your complete satisfaction . We want you as a customer much more than we want any single sale.

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Returns Policy returning from Outside UK

We will accept returns for full refund or exchange ( your choice) within 14 days of receipt of your order for Any reason

We provide a returns label (note: this is not prepaid ) and form inside each package . Simply take to your local Post Office and return

If we have made any error in sending out your order or your item is defective we will reimburse your cost to return. If not you will have to pay cost for same

For all exchange ,refund & return Queries use our Helpline +44 1475 723677 or sales@princecharliejacket.com

Return address Prince Charlie Jacket, 18 Crawfurd Street Greenock PA15 1LJ United Kingdom

As long as item is in its original condition we will happily Exchange send you new size post free or Refund in full. Your choice.

The only exception would be, custom made to measure garments ( Where you have given us sizes.) Unless we have made an error, custom made garments are non  returnable.

We will however work with you to resolve this and any other issue you may have. Our genuine wish is for your complete satisfaction . We want you as a customer much more than we want any single sale.

 

Copyright © 2010 – 2018 Prince Charlie Jacket | Full Kilt Sets and Highlandwear Packages | Prince Charlie Jacket
Prince Charlie Jacket is Scotland’s best bespoke, handmade kilt and highlandwear company since 1983. Specialists in made-to-order handmade kilts, kilt jackets, sporrans & also Scottish, Irish / American Tartan Hybrids. Visit our kilt shop in Greenock, near Glasgow. Don’t settle for cheap alternatives – Buy Online at Prince Charlie Jacket – sale is now on!

Prince Charlie Jacket | 18 Crawfurd Street , Greenock, Scotland, UK, PA15 1LJ | International: +44 1475 72 36 77